Reference

saranajitu Terms & Conditions for Your Account

Your account path, wallet use and lobby access are set out in these saranajitu Terms & Conditions, so you can check the rules before opening an account.

Account accessWallet conditionsPolicy changesData requests
saranajitu saranajitu Terms & Conditions for Your Account
HELP WITH TERMS

Get Help With an Account Clause

A clear support path matters when a term affects your account or wallet status. We ask you to quote the clause, account email or phone number, and the relevant transaction reference so…

Policy questions Send the section title or wording you want clarified through the account support route. We can explain how that clause applies to account access, wallet status or a policy update.
Wallet evidence Keep your DANA, OVO, GoPay or QRIS receipt reference ready, but never send a password or full security code. This lets us compare the payment record with the displayed account status.
Access concerns If phone verification or device access stops your account flow, contact us from the available support path and describe the device step. We will direct the request to the relevant account check.
DATA AND CONTROL

How We Apply These Account Rules

Our policy handling is tied to practical account events rather than broad promises. We use the details needed to create and protect your account, record policy acceptance, assess wallet references and respond…

Account data

We use account details and phone verification records to establish access, match requests to the correct account and investigate unusual sign-in activity. Keep your contact details current under these terms.

Cookies

Cookies can retain sign-in preferences and essential page settings on your device. Your browser controls their storage, while disabling them may interrupt the account path described in these Terms & Conditions.

Login security

You are responsible for keeping passwords, verification codes and device access private. Tell us through the account support route if you suspect that another person used your credentials.

Record retention

We retain account, policy and transaction records for the period needed to operate the service, resolve disputes, meet legal duties and protect account security under applicable requirements.

Change requests

To request correction or removal of eligible personal details, contact us through the support path shown in your account. Include the requested change and complete any identity check we require.

Policy contact

Questions about these Terms & Conditions should include the relevant clause and your account reference. We use that context to explain the rule without asking you to share private login credentials.

Terms & Conditions Questions Answered

These common questions focus on the parts of our Terms & Conditions that affect an Indonesian account: eligibility, verification, wallets, devices, data and policy changes. Read the current wording before you proceed, because access depends on local law and the options shown in your account may change after a security or operational update.

You can read the current Terms & Conditions on this policy page and through the policy path connected to your account. Check the displayed version before opening an account or changing wallet details.

Yes. Account access and eligibility depends on local law. We may restrict access or particular account functions where local law permits, so check the current status shown during your account flow.

Phone verification helps connect account access to the details you provide and supports security checks. Complete that step before access, and contact support if the verification screen does not progress.

Yes. The terms apply when you use DANA, OVO, GoPay, QRIS, bank transfer or virtual account instructions shown for your account. Follow the cashier status and keep the transaction reference.

The terms apply to every approved device used for your account. Move from mobile login to the lobby only after verification, and report unfamiliar device activity through the account support route.

Send a correction or removal request through the support path displayed inside your account. State which detail should change, provide your account reference and complete an identity check if requested.

We show revised wording through the relevant policy or account path when an operational, legal or security requirement changes. Read the new version before continuing, especially after a wallet or device change.