Reference

saranajitu Privacy Policy for Your Account

Your account details, wallet references and device choices are covered by the saranajitu Privacy Policy, so you can understand what we collect before opening access.

Account data explainedWallet references coveredCookie choices includedIndonesia access wording
saranajitu saranajitu Privacy Policy for Your Account
CONTACT PATHS

Privacy Help Beside Your Account

A clear contact path matters when you need a Privacy Policy answer, a correction or a status check.

Account access Use the support link beside your account area for questions about sign-in records, phone verification or a device that no longer reaches the lobby. Share the account email or phone reference, never a password.
Wallet status If a DANA, OVO, GoPay or QRIS reference appears incorrectly, include the transaction date, method and status shown in your account. We use those details to locate the relevant record without requesting your wallet PIN.
Privacy request Ask through our policy contact route when you want to view, correct or question stored account data. We may ask for an account step or phone verification before changing records connected to your access.
DATA PRACTICES

How saranajitu Handles Privacy Details

We keep the Privacy Policy practical by linking each data practice to a visible account action.

Data collection

We collect details needed for account creation, phone verification, support replies and transaction status checks. Optional details should be identified at the point of collection, so you can decide whether to provide them.

Cookie use

Cookies can keep your session path, language choice and basic page state available while you move between account pages. Browser settings let you remove or block them, with possible effects on access continuity.

Account security

We use sign-in events, phone verification and device signals to help protect account access. We will not ask for your password, wallet PIN or one-time code through a policy support request.

Retention period

We retain account and transaction-related records only for the operational, dispute and legal purposes described in the policy. The period can differ by record type and depends on applicable local requirements.

Your corrections

You can ask us to correct inaccurate contact or account details through the privacy contact route. We may compare the request with phone verification before applying a change to prevent account takeover.

Access requests

A request to view stored data should include the account reference and the specific records you want checked. We explain any identity step, scope restriction or local-law condition before responding.

Privacy Policy Answers for Indonesia

These Privacy Policy answers address the account, device and wallet questions you may search before opening access. If your case concerns a specific record, use the account support route with the smallest useful set of details, and remember that access depends on local law.

It covers account details, phone verification, device and session records, cookies, support requests and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

No. Our policy does not require your DANA, OVO, GoPay or QRIS PIN for a support request. Send only the transaction date, method and status needed to locate an account record.

Phone verification helps us connect an access request to the correct account and reduce unauthorised changes. We may use it before correcting contact details or responding to a personal data request.

Cookies can preserve session continuity and selected page settings while you move through account pages. You can manage them in your browser, but blocking required cookies may interrupt sign-in or verification steps.

Yes, you can use the privacy contact route to ask what account data we hold. Include your account reference and requested scope; we may complete an identity step before responding.

Send a correction request through the account support path and identify the field that needs changing. We may confirm your phone verification before updating records linked to your account access.

Yes. Access and eligibility depends on local law, and some requests or processing steps may vary by location. We will explain the relevant condition when you contact us about your records.